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Dear Yuan,

These days general computer skills are a general requirement for professional staff. A lot of computer experts are self-taught. Having said that, we have some IT support here in Melbourne, although I normally don’t ask them for any help throughout the entire year because you need to fill in a lot of request forms just to get them over to help. 

I can understand the frustration of the lack of IT support in Fengshan. That is perhaps another reason why you’ll need to rely on yourself. I remember aremark by a respected home-mate from Guilin, who used to be a very high-ranking official with Chiang Kai-Sek (Jiang Jieshi) in Taiwan, and who helped me a lot when I first arrived in Australia in 1987. She said to me: “Always bear in mind that you are the only person in the world that can help yourself. Don’t count on others.” This remark gave me a lot of strength and courage to go on to achieve what I have achieved so far. I think this would apply to you. 

I’ll try to find some books for you, good ones that you can read from time to time. These days there are a number of good books on the web, but we need to find that. Books are relatively affordable in China. In Australia, books are terribly expensive. A book will normally cost about 100 Australia dollars. So each time when I go back to China for fieldwork, I would buy some books and bring them back to Australia. If you need any particular books from China, I can ask Luo Jie of Uncle Li in Beijing (Little Uncle’s classmate, who is also a good friend of mine) to get them for you. But I’ll definitely try and find some book for you from Australia, too. 

How is your laptop? Is it still working? I’ll see if I could get hold of one for you when I go to Beijing in November. 

Best wishes,

Uncle
 
Vocabulary:
staff            n. 職員
Melbourne         (地名)墨爾本
frustration       n. 挫折
remark          n. 言辭
count on         依靠（depend on）
relatively        adv. 相對而言地
fieldwork        n. 考察
definitely        adv. 明確地，肯定地
 
Answer questions according to the above：
1. According to Uncle’s email, what kind of problem might Yuan has?
 
2.  What contributed to Uncle’s achievement?
 
3. What’s uncle’s suggestion about improving Yuan’s computer skill?
 
4. What’s the difference between books in China and those in Australia?
 
Background Information:
毋庸置疑傳統的信函往來越來越被電子郵件交流所取代，雖然不同的電子郵件系統提供的用戶界面千差萬別，但是標準的電子郵件都是由以下幾個主要要素組成的：
To （收件人欄）—— 輸入收件人的電子郵箱地址
Cc （抄送欄）—— 輸入接受抄送文件的人的電子郵箱地址，并且收件人知道此抄送信息。
Bcc （密件抄送欄）—— 輸入接受抄送文件的人的電子郵箱地址，而收件人不知道此抄送信息。
Subject （主題欄）—— 輸入郵件的簡短文章概括介紹。收件人能在其信箱中的郵件列表中清晰瀏覽此內容。
Message text area （正文欄）—— 輸入郵件文章內容
Attachments （附件欄）—— 輸入郵件附帶的附件信息

在郵件開頭的加上問候語能使信件讀上去更加的友好和人性化。很常見的E-mail中的問候語和稱呼如：
Hello, Mike, 
Greetings!
Hi, Jason,

英文e-mail寫作開頭應采用倒金字塔的寫作方式，即重要內容寫在前面，隨著敘述的一步步展開，重要性漸漸減弱。這種方式的關鍵在于，在緊張、有限的版面內盡快地把信息傳達給讀者。

書寫英語E-mail時可以不必拘泥正式信函的格式要求，羅嗦的格式套話往往會減弱郵件信息的強度。因此使用簡單的結束語再添加上名字和縮寫就已足夠�，F在常用的簡單結束語方式如：Thanks、Regards，甚至用縮略的結束語THX(Thanks), TTFN(ta ta for now)也足以用為郵件的結尾了。
 
Key:
1.       the lack of computer skills and IT support.
2.       a remark by a home-mate who once helped him that people should depend themselves.
3.       His suggestion is to read books and help himself.
4.       The price. (Books in China is relatively affordable and those in Australia is terribly expensive)